12-28-2016 04:10 AM
27 12
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  1. AC Question's Avatar
    It appeared on my Samsung Galaxy Note 5 and when I try to get out of it without applying for their mandatory choices....it locks me into my internet explorer. I can't get out without answering their required screens.
    12-22-2015 09:06 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Force a shutdown by pressing and holding Power and Vol Down for at least 15-20 seconds. Then boot into Safe Mode, and uninstall any apps that might be responsible. If this started after installing a specific app, focus on that one. Then boot normally again, and see if the problem persists. https://support.t-mobile.com/docs/DOC-23216

    If the problem persists, then it might be easier to do a full factory reset. After it's complete and you've finished the Setup Wizard, go immediately to the Play Store and stop any app from automatically installing. Now see if the problem persists.
    Laura Knotek likes this.
    12-23-2015 12:20 AM
  3. Hallsey's Avatar
    In on a fresh install with no other apps installed, period. As straight from manufacturer One Plus Two as it gets, yet still getting the redirect on xda. They've had some aggressive ads in the past so imho it is just as likely from them.
    belodion likes this.
    12-23-2015 11:00 PM
  4. belodion's Avatar
    In on a fresh install with no other apps installed, period. As straight from manufacturer One Plus Two as it gets, yet still getting the redirect on xda. They've had some aggressive ads in the past so imho it is just as likely from them.
    I've had some bad stuff from there as well on several occasions...."Free iPhone 6s" pop-ups that you can't back out of. If you try to get rid of them by starting to answer the questions, you soon discover that they casually ask you for your Google account password. In fairness I've also had this pop-up from other sites.

    Posted via the Android Central App
    Laura Knotek and KatieBlue like this.
    12-23-2015 11:20 PM
  5. belodion's Avatar
    Example.

    Posted via the Android Central App
    Attached Thumbnails How do I get rid of www.congratulations-lottery.com virus?-628065224.jpg  
    Laura Knotek likes this.
    12-23-2015 11:34 PM
  6. Trishrg's Avatar
    I have the same thing going on, from congratulations-lottery.com
    Seemed to notice it the first time when clicking an article from IFLS thru facebook. I've scanned for viruses, done malwarebytes, etc. and nothing.
    How do I get rid of www.congratulations-lottery.com virus?-android-virus.jpg
    12-31-2015 08:12 AM
  7. belodion's Avatar
    I've blocked the offending site, and a similar one, in my ISP's broadband shield settings, which I've always had set to block phishing and malware. Hopefully, blocking individual sites by name will give extra protection.
    12-31-2015 08:58 AM
  8. Scott Reeder's Avatar
    I am having the same issue with a brand new HTC M9. Same congratulations lottery for iPhone junk. Any updates on anti virus software?
    12-31-2015 06:02 PM
  9. Elizabeth Bawden's Avatar
    I was able to get rid of this on my Galaxy S6 by:
    (1) closing all apps (using the folder icon to the left of the home button);
    (2) opening "Settings" and selecting "Applications"
    - select "Application Manager" and then in all internet browsers (I had the default "Internet" as well as "Chrome") opening them and clearing data and the cache
    - select "Internet", then "Advanced, then "Manage website data" and then deleting all in history
    - select "Internet", then "Homepage" and cofirm that "Current page" or "Most visited websites" isn't selected and that the Default page is selected and NOT navigated to the offending site
    (3) restarting the phone before opening any browser.

    Hope this helps.
    KatieBlue likes this.
    01-01-2016 01:27 AM
  10. oceanwaves83's Avatar
    I have this issue so bad that it happens every 5 minutes. Galaxy S4. It started yesterday. I have not downloaded ANY APPS RECENTLY. I have found several people online that show a fix, but it does not work. Clearing data in browser, master reset, uninstall all apps, does nothing. Avast! And lookout both say my phone is fine.

    I will be buying an iphone in less than a week if I don't find an answer. And I have owned over 10 androids. But never again after this. The lotto scam has rendered my phone halfway unuseable. I am distantly selecting all and copying in case I lose this entire message now.

    Also, chrome does not have a feature to block sites. That would be nice if I could just add all the links to a list my browser would never go to, but this would be too easy.
    01-02-2016 02:30 PM
  11. Anthony Srdar's Avatar
    I have this issue so bad that it happens every 5 minutes. Galaxy S4. It started yesterday. I have not downloaded ANY APPS RECENTLY. I have found several people online that show a fix, but it does not work. Clearing data in browser, master reset, uninstall all apps, does nothing. Avast! And lookout both say my phone is fine.

    I will be buying an iphone in less than a week if I don't find an answer. And I have owned over 10 androids. But never again after this. The lotto scam has rendered my phone halfway unuseable. I am distantly selecting all and copying in case I lose this entire message now.

    Also, chrome does not have a feature to block sites. That would be nice if I could just add all the links to a list my browser would never go to, but this would be too easy.
    Damn dude. You don't have to threaten to us about switching to iPhone, we don't care if you switch. Have you tried clearing cache and other settings like posted above? That resolved it for me.
    01-03-2016 12:06 AM
  12. B. Diddy's Avatar
    I have this issue so bad that it happens every 5 minutes. Galaxy S4. It started yesterday. I have not downloaded ANY APPS RECENTLY. I have found several people online that show a fix, but it does not work. Clearing data in browser, master reset, uninstall all apps, does nothing. Avast! And lookout both say my phone is fine.

    I will be buying an iphone in less than a week if I don't find an answer. And I have owned over 10 androids. But never again after this. The lotto scam has rendered my phone halfway unuseable. I am distantly selecting all and copying in case I lose this entire message now.
    This probably has more to do with the websites you happen to have visited rather than the absence of a fruit on the phone's case.

    If you're using Chrome on your S4, make sure that you've not only cleared cache/data from Chrome in the App Manager, but also go to your Chrome browser on your computer, and make sure you clear the browsing history there (including cookies) "from the beginning of time," since that data can sync between Chrome on the phone and Chrome on your computer.
    01-03-2016 03:23 AM
  13. Geeky1377's Avatar
    Its really not about what sites you're on. I factory reset my G3 and logged into the weather channel to see when the storm that hit my town was forecasted to be over and it did it. I didn't go to any other site than weather channel which my laptop had already scanned as clear with kaspersky. I have antivirus on both my phone and laptop. It only happens on my phone and I'm super hyper vigilant because I work with sensitive information at work. I don't know how to get rid of it. But it's forcing me to carry arround my 5lb computer just to do what my <1lb phone should be able to do. The only site that doesn't do it is facebook. Which almost makes me think facebook was hacked again.
    01-03-2016 04:35 AM
  14. belodion's Avatar
    I will be buying an iphone in less than a week if I don't find an answer. And I have owned over 10 androids.
    In my own case, I have ONLY experienced the malware on my two iPhones. On my various Androids, not at all.
    Clearing Safari didn't fix it for me, but the ISP block seems good so far.

    Windows Phone seems the most malware-immune, based on my own experience.
    01-03-2016 07:14 AM
  15. oceanwaves83's Avatar
    Somehow my phone can't quote or reply. But thanks for the responses. Yes clearing cache does nothing. I have no computer and I'm not on wifi.

    95% of my web surfing is on one site, a 14 year old gaming forum. I do not have any social media. No pornography. No downloading of music or movies. Absolutely no downloads I would consider sketchy. I can't even remember the last time I downloaded anything. I just don't feel like I'm a prime candidate for this to happen to.
    01-03-2016 10:03 AM
  16. B. Diddy's Avatar
    Its really not about what sites you're on. I factory reset my G3 and logged into the weather channel to see when the storm that hit my town was forecasted to be over and it did it. I didn't go to any other site than weather channel which my laptop had already scanned as clear with kaspersky. I have antivirus on both my phone and laptop. It only happens on my phone and I'm super hyper vigilant because I work with sensitive information at work. I don't know how to get rid of it. But it's forcing me to carry arround my 5lb computer just to do what my <1lb phone should be able to do. The only site that doesn't do it is facebook. Which almost makes me think facebook was hacked again.
    Welcome to Android Central! It certainly can be related to sites that the user visits, but there are of course other ways malware can show up on a device. Keep in mind that these kinds of irritating popups aren't just limited to really shady sites dealing in things like porn or gambling any more. I've seen similar "You've won a new Nexus 6P" popup ads when inadvertently tapping on some of that annoying clickbait at the bottom of Buzzfeed articles and the like.

    Were you using Chrome on both the phone and your computer? If so, did you try clearing cache/data from Chrome on the phone, as well as clearing your browsing history from the beginning of time on desktop Chrome?
    01-04-2016 03:36 AM
  17. B. Diddy's Avatar
    95% of my web surfing is on one site, a 14 year old gaming forum.
    I actually wouldn't be that surprised if sneaky adware like this started infiltrating into a gaming forum site. I assume that forum has ads, right? You might want to post a survey in that forum to see if others have experienced the same thing, and perhaps send a message to the forum administrator.
    01-04-2016 03:39 AM
  18. D13H4RD2L1V3's Avatar
    That's my biggest gripe with the web on a mobile device.

    Spam ads that serve no purpose other than to annoy the heck out of you and maybe even install a sneaky virus onto your device.

    I always keep tapping the back button and never returning to that website again.
    B. Diddy likes this.
    01-04-2016 03:46 AM
  19. belodion's Avatar
    I always keep tapping the back button and never returning to that website again.
    With the kind that I referred to above, tapping Back has no effect. The phone is frozen on that page, more or less forcing you to start answering the questions in the pop-up, starting with 'OK'. Once you start, you can then back out without answering the whole sequence.
    01-04-2016 05:02 AM
  20. oceanwaves83's Avatar
    Actually, you can back out of the most difficult ones if you can press the back button 10+ times in one second. I've had to do this 4 times today already in 30 minutes of use. First 3 times typing this message I lost it. I am just using my phone less at this point so this won't bother me as much. Since there is absolutely no way to fix it.
    01-04-2016 07:20 AM
  21. jsgiunta's Avatar
    I've been having the same issues for about a week. It happens with a few different browsers. I've noticed that if I don't allow cookies in the browser, it seems to not happen, but then of course I'm not able to login to my different places, Facebook, etc. I just also now have verified it doesn't happen when I am on my company's WiFi, but as soon as I switch back to my carrier, T-Mobile, it happens. I found one site where if it's going to happen, it does, and I've done this at will, switching back and forth from WiFi to my carrier. Which carrier are you using when this happens to you all?
    01-04-2016 08:24 AM
  22. D13H4RD2L1V3's Avatar
    With the kind that I referred to above, tapping Back has no effect. The phone is frozen on that page, more or less forcing you to start answering the questions in the pop-up, starting with 'OK'. Once you start, you can then back out without answering the whole sequence.
    Those are the pesky ones. I haven't got them, and hope I never will.
    belodion likes this.
    01-04-2016 08:42 AM
  23. B. Diddy's Avatar
    For those kinds of ads, I typically go to the Recent Apps list and swipe away Chrome. Or if I'm able to, tap the Tab Manager button in Chrome, and swipe away that tab.
    Laura Knotek likes this.
    01-04-2016 01:18 PM
  24. RDavis123's Avatar
    Hit the back button to get out of the popup (the one that requires a button to be pushed) then scroll up and hit the button that shows how many Internet pages you have open. Delete the one with the ad.
    KatieBlue likes this.
    08-07-2016 02:31 PM
  25. Haraka's Avatar
    It appeared on my Note 5 recently and I, too, could not get past it - at first. I did discover a workaround which suggests an app flaw or exploited bug:

    1. Turn on Airplane mode
    2. Start the Internet app - it will stop with an error about no connection, but it will not display the adware message
    3. Click More, and find Settings
    4. Select Homepage and choose Other web page
    5. Enter your preferred home page URL (e.g.: Google), [notice that the "Current Page" option shows the URL to the bad adware site]
    6. Click the back arrow until you get back to the browser main screen.
    7. Turn Airplane mode OFF, and try going to the home page. It should work, and the "Current web page" should also say whatever you entered in the "Other" entry, since that's where you last were.


    You can also go and set the "Home Page" URL to the same preferred location.

    The point is that this Samsung Internet app might have a bug or exploitable flaw that continuously uses the "Current Page" URL, even if it is not selected.

    I'm guessing that at some time while using this browser, I must've hit a site with popups or a poisoned ad, and since that was the last [current] page, it stuck.

    In the meantime, I'm sticking with my Chrome or Firefox browsers - this built-in Samsung one is bogus...
    I'll also yell at Samsung, to describe my adventures, to see if they know about it.

    FYI, I wiped system cache ("three-finger-salute" startup to android menu option), force-stopped the Internet app, checked for updates, scanned with Malware Bytes and the Verizon protection tools, and spent an hour on the phone with Verizon. Whilst reviewing and redoing everything that I had already done, I stumbled across the idea of using Airplane mode while starting the app, to finally get into its settings. I hope you find this useful. And if you've found other solutions, that would be nice to know.

    Ciao for now...
    KatieBlue likes this.
    09-01-2016 06:58 PM
27 12

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