1. AC Question's Avatar
    Hello everyone,
    I am the proud owner of the samsung S5 active and I love it. I managed to convince my sister to get an android phone for christmas and she got a white samsung S5.
    I can NOT get this thing to connect to a comp. I have tried her mac and my PC.
    After plugging it in, the device drivers said they did not install correctly. I then went to the control panel and deleted them, replugged it in and they installed incorrectly again.
    Then I got the model number and downloaded the drivers from samsung. Nothing..
    I tried downloading Keis, and it said it wasnt compatible.
    No idea what to do. My S5 connects to both phones flawlessly. Please help!
    thank you
    EDIT: It does not have a sim card yet. We will be getting that in the morning. Android version 5.0
    12-25-2015 04:06 PM
  2. anon(632115)'s Avatar
    Try downloading Samsung Smart Switch
    12-25-2015 04:54 PM

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