1. AC Question's Avatar
    My wife's new Moto-e won't connect to my working home WIFI network. Set up is identical to my connected Samsung phone but we keep getting "authentication error". How do I fix this?
    12-26-2015 11:11 AM
  2. Don_Henry's Avatar
    Have you tried rebooting your router?

    Nexus 5X on AT&T - Posted via the Android Central App
    12-26-2015 11:19 AM
  3. Gary Mummert's Avatar
    Yes,, I've rebooted my Linksys router a couple of times and have turned the phone off and back on several times too
    12-26-2015 11:51 AM
  4. Gary Mummert's Avatar
    I've also retyped the router password into the phone for the desired network where it defaults showing "unchanged". When I hit "connect", it goes from "connecting" to "authenticating", to "saved" then "authentication problem".
    12-26-2015 12:01 PM

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