1. AC Question's Avatar
    I was using the phone and everything was working perfectly.. the phone is about 2 months old... I dont have a lot of apps on it.. and today when i woke up i used the phone and it was 100% then all of a sudden the screen just kept turning off and the power on button doesnt work.. it keeps on telling me to hold in the power button + volume up for 10 seconds if i want to restart the phone.. it keeps on restarting and i cant turn it off because it just turns back on.. ive tried draining the battery and ive soft reset the phone several times.. im out of ideas...
    12-30-2015 12:34 PM
  2. dpham00's Avatar
    Since it is still under warranty, I would contact htc for a warranty replacement
    12-30-2015 12:37 PM
  3. Lucky Loock's Avatar
    Yeah but the thing is im on vacation at the moment.
    12-30-2015 12:40 PM
  4. dpham00's Avatar
    Check with your carrier. Verizon can send you a replacement with next day delivery.
    12-31-2015 11:26 AM

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