1. AC Question's Avatar
    I tryed using usb debugging, installed drivers into my computer, I even downloaded smart switch. But nothing is working I tried to ask samsung to fix it but they couldn't make it work. They told me that it was window 10 fault, but I tried plugging in my micro usb stick and it still wouldn't cconnect. So I don't know whats going on help please!
    01-01-2016 09:49 AM
  2. Shane English's Avatar
    Open device manager on your computer. Plug your phone in. You should see it pop up. Uninstall it's drivers. Unplug phone and plug it back into your pc

    Posted via the Android Central App
    01-01-2016 10:01 AM
  3. Midnlght's Avatar
    now it says device descriptor request failed and still doesn't connect :/
    01-01-2016 10:11 AM
  4. Shane English's Avatar
    Have you used samsung kies? Is your phone on mtp mode?

    Posted via the Android Central App
    01-01-2016 02:56 PM

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