1. AC Question's Avatar
    Hi my device recently became unresponsive and only boots up to the white htc ONEtm screen on startup. When I connect to the computer I get the CD Drive (F icon. Is it still possible to access the media on the phone in any other way?
    01-01-2016 03:51 PM
  2. srkmagnus's Avatar
    Unfortunately not. In the future try keeping regular backups of important documents Just in case this happens again.
    01-01-2016 05:25 PM

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