1. AC Question's Avatar
    Hi all

    I have promblem with my Note 4. On the nottification bar and on all pictures i have random white dots. On nottification bar is in eg. 5-10 dots.
    Nothing new was installed. Not rooted.

    Any idea what is wrong?
    01-02-2016 03:10 AM
  2. belodion's Avatar
    Welcome.

    A screenshot would be helpful.
    01-02-2016 06:26 AM
  3. TomekMA's Avatar
    Something like this
    Random color dots on screen- Note 4-2016-01-02-09.55.07.jpg
    01-02-2016 07:22 AM
  4. belodion's Avatar
    Oh....worse than I'd thought. Possibly a software error, since the shortcuts are unaffected. I'll pass this on to some friends who might know.
    01-02-2016 08:25 AM
  5. TomekMA's Avatar
    I appreciate your help. Anyway, I'm preparing for sending to service. I will make hard reset as a last chance.
    More info: after typing code *#0*# and choosing one color there are no dots.

    Regards
    Tomek
    01-02-2016 08:39 AM
  6. belodion's Avatar
    The hard reset is a good idea. If sent for repair, you'd have to do one anyway.
    01-02-2016 09:01 AM
  7. Golfdriver97's Avatar
    I agree a reset might help. Like belodion said, if you start talking with Samsung, they will probably have you do a reset anyway.
    01-02-2016 09:05 AM
  8. AlphaTango414's Avatar
    I appreciate your help. Anyway, I'm preparing for sending to service. I will make hard reset as a last chance.
    More info: after typing code *#0*# and choosing one color there are no dots.

    Regards
    Tomek
    So the dots are gone now?
    01-02-2016 09:15 AM
  9. TomekMA's Avatar
    Unfortunately no. I've just checked how it looks like in test mode. It that state there are no dots. As you see below it is still with dots.It is more visible on the pictures.


    Random color dots on screen- Note 4-2016-01-02-15.22.47.jpg
    01-02-2016 09:25 AM
  10. TomekMA's Avatar
    Unfortunately factory reset didn't help. I give up.
    Thanks

    Tomasz
    01-03-2016 09:32 AM
  11. belodion's Avatar
    I said above that the shortcuts area in your first screenshot was unaffected by the dots. Under more favourable viewing conditions I now see that I was wrong, for which I apologise. That suggests a faulty display rather than software.

    Posted via the Android Central App
    01-03-2016 10:50 AM

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