samsung galaxy s5 cannot connect to a media device

A

AC Question

Have followed many instructions. Can swipe my screen from the top to bring up the window which should show Connected to a Media Device and the I am supposed to press Media Device (MTP).

My problem is no where in that area is there anything to do with Media Device. Is something turned off in my phone. I have just completed a full update from the internet.
Thanks John
 

the tall guy

Q&A Team
Sep 23, 2013
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Hi, this option should be available when you connect your phone to a laptop or PC. Can you register an account with us, connect your phone to a laptop or pc and then tell us what you see in the notification panel?
 

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