1. AC Question's Avatar
    How do I activate?
    01-09-2016 01:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this persist after a reboot? How about in Safe Mode? On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    01-09-2016 05:39 PM
  3. dpham00's Avatar
    Not sure if there is a solution, but others seem to be having the same problem.

    If it has under warranty the I would contact the manufacturer
    01-09-2016 05:40 PM

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