Can't download app from Google play store

[AC Question]

I am getting "Can't download app Error code: 940". Is there any fix for this? Clearing data & cache didn't work, neither did 'uninstall updates'

 

[Javier P]

Which phone and android version do you have? Do you get this error every time you try to download any app or just with one in particular?

 

[julystork]

Phone: Asus Zenfone 5 LTE
Android:5.0

I restarted my phone, retried & now its error code 963.

 

[Javier P]

Is this happening when you try to download a new app or updating an existing one? Are you using a SD card?