1. AC Question's Avatar
    Hi all,

    I restored my phone to factory settings and now I would like to restore my contacts, if still possible.

    I thought I backed up my contacts properly, but unfortunately I have not been able to restore them myself.

    What I did before restoring was:

    Contacts-->Move devices contacts to--> Google

    However, they are not in my contacts list in Gmail, both in the browser and on the phone. What is even stranger is the fact that in my contacts list in Gmail there are basically only e-mail addresses, while I am pretty sure that in the past it contained many telephone numbers as well, also because I have used for restoring before. Any idea what might have happened here?

    When starting up my phone I was asked to restore settings from an earlier back-up, but I rejected it, because I only wanted to restore my contact settings, which I believe would be possible through Gmail. Any way I could go back to this back up again?

    Lastly, before restoring my phone I copy-pasted all folders of the phone to my computer. Is there any map in which I could find my contacts? I do not see it.

    Help would be appreciated.
    01-11-2016 06:01 AM
  2. JamesSta's Avatar
    Forgot to mention which phone I am talking about, but its is a Samasung Galaxy S5
    01-11-2016 06:26 AM

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