1. phillip1212's Avatar
    When I call or someone calls me I can't hear them or that can't hear me unless I put it on speeker and I have tryed to turn it off then on it did not help
    01-17-2016 06:46 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you see a headset icon in the status bar even if you don't have a headset plugged in? If so, the headset jack might be faulty (or there might be some debris stuck in there), making the phone think a headset is in. This would disable the phone's earpiece speaker and primary phone mic.
    01-17-2016 10:06 PM

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