1. AC Question's Avatar
    i had the phones battery die and i charged it and powered it up only to come to the service screen. it says locked on the top with the s-on. i tried to connect it to the computer but i wouldn't recognize the device. i initially could move the selector bar but when i pressed the power button to select a feature nothing happens...
    01-25-2016 06:36 PM
  2. itguyjax8430's Avatar
    i had the phones battery die and i charged it and powered it up only to come to the service screen. it says locked on the top with the s-on. i tried to connect it to the computer but i wouldn't recognize the device. i initially could move the selector bar but when i pressed the power button to select a feature nothing happens...
    Welcome to Android Central!

    Try downloading the software from HTC and see if it can recover the phone for you.

    ROM Downloads for your HTC smartphone - Support | HTC United States
    01-29-2016 07:25 AM

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