Whatsapp Pictures and videos aren't being saved to Albums

[AC Question]

Please help as i can't find any pictures on my device.

 

[MikeCorsten]

What's your device and what photo app are you using for storing photos?

 

[AlphaTango414]

Have you tried using a file explore to look at folders in your storage? Most third-party apps create a new folder when you save something from them.

 

[machahrour]

It's a Sony Xperia Z3 +

 

[machahrour]

It's a Sony Xperia Z3 + and it's only the normal Album app that is a part of the Sony software. if anyone sent me a picture or video on Whatsapp or Facebook Messenger, i can see the picture normally but it's not saved to the Album.

 

[MikeCorsten]

As AlphaTango414 said, there will be a folder for the app you are using. I use Google photos and when I press on the 3 bars to the top left, it shows me several things one being Device Folders, when I press that it then gives me the camera folder, WhatsApp images, screenshots and other apps images. I then have the option to back-up these folders with the images inside them.

As you're probably not using Google photos app (which I recommend) then it may be worth seeing if there is a settings app in the album app you are using. Other than that a file explorer, like Solid Explorer and this will locate the folder for you as to where the images are being stored.

 

[machahrour]

It worked thanks!