1. AC Question's Avatar
    I've been trying since October to get the 5.1.1 upgrade on my note 4. Every attempt takes it right down to the last download mbs amounts and then when the install starts it cycles for a few seconds and then gives an error msg that indicated an unsuccessful install. Any suggestions or fixes. Thanks.
    01-28-2016 03:25 PM
  2. anon(632115)'s Avatar
    Try clearing system cache. If that doesn't help and you have PC access, install Samsung Smart Switch on your PC, connect the phone and run Smart Switch. It will check for updates, download to the PC and send to the phone. If that fails, do a full backup and then a factory rest, update and restore your data
    01-28-2016 04:03 PM

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