1. Jade H's Avatar
    I have recently brought the new HTC One a9 and this morning when I got up noticed the power button isn't locking the screen. The screen locks on its own after a few minutes bit not with power button. This also means I can not restart the phone as well. Any suggestions on how to get this sorted? Only had the phone for a week.
    02-01-2016 02:52 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you mean that the power button isn't doing anything at all, or that when you press it, the screen turns off but doesn't lock the phone?
    02-01-2016 12:33 PM
  3. Jadey H's Avatar
    The power button doesn't lock the phone or work to turn phone off. When pressed the screen stays on. Only way to lock it is to leave it till the auto time out
    02-01-2016 02:15 PM
  4. AlphaTango414's Avatar
    If it's still within your 14 day return policy assuming you you got it new from a reputable place, return it.

    If you are not able to return it, contact HTC for a warranty claim.
    B. Diddy likes this.
    02-01-2016 02:25 PM

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