1. AC Question's Avatar
    I can't answer a call, make a call, do anything. Can't even restart it. Never had this happen before. I have never seen the little icon before that showed up. When I first restarted my S6, a little icon that looked like a remote showed up. When I tried to move it, it locked everything up. What can I do?
    02-03-2016 10:44 PM
  2. the tall guy's Avatar
    Hi, is your device looking for a password or code to be entered? head on over to Google and search for Android Device Manager, this could assist with unlocking the phone.
    02-04-2016 04:00 AM

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