1. AC Question's Avatar
    The phone is a moto x 2nd gen with Version 6 Marshmallow. I am retired and not a tech expert. When an incoming call is received a pop up appears at the top of the screen which asks "Decline/Answer" . However when the answer is pushed the screen goes black and the call is lost. What am I doing wrong?
    02-04-2016 08:12 PM
  2. neeraj121y's Avatar
    Reboot your device....or factory reset your if problem still there reload your software.

    blackberry 10 boy.
    02-05-2016 08:27 AM

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