1. AC Question's Avatar
    It is only 16 months old but Samsung UK will not repair it, as it is a NON EU model, bought from Amazon uk. It is a hardware problem. It will not connect to either WIFI or BLUETOOTH. I have reset it back to factory settings but to no avail. Rose
    02-06-2016 08:32 AM
  2. dpham00's Avatar
    It sounds like you have a gray market import. Unfortunately you will need to send it back to whatever country it was originally designed to be sold to for repair by Samsung. Or you can find a reputable third party to repair it locally.
    02-06-2016 08:48 AM

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