why did my settings stop working

[AC Question]

I click on settings and a message comes up and says settings has stopped working

 

[Laura Knotek]

Have you tried turning your device off and on again?

If that doesn't help, please let us know so we may provide further assistance.

 

[Jcorcoran]

Yes. I shut it off, reset it, and also took battery out and put it back in.

 

[Jcorcoran]

can you help?

 

[Jcorcoran]

Are you going to be able to help with my question?