1. AC Question's Avatar
    The phone is locked and customer can't use phone at all until 72 hours??? Help
    02-06-2016 04:37 PM
  2. Rukbat's Avatar
    That sounds like a virus. Two solutions I can think of:

    1. Wait 72 hours. Back the device up. Reflash the stock ROM.

    2. Reflash the stock ROM now and lose all the customer's data.

    Once you get it fixed, install a good antivirus app and Malwarebytes, to prevent it from happening again.
    02-06-2016 08:21 PM

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