1. AC Question's Avatar
    i went to call someone touched the screen and it froze trying to open the app now the screen is competely frozen even after i locked it now i cant even put my password in to acsess anything on my phone there for i cant hold the lock button and turn it off and back on to see if that will fix the issue
    02-10-2016 01:00 PM
  2. LeoRex's Avatar
    Most phones have a button combination that forces a hard reset... it's often some combination of the power and volume. What phone model is it? A quick Google search should find you the right button combination.
    02-10-2016 01:15 PM
  3. Rukbat's Avatar
    Try just holding the power button down for 30 seconds. Some time before that it should restart.
    02-10-2016 05:57 PM

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