1. AC Question's Avatar
    RCA tablet: rct6303w87

    1: won't charge. When I plug it in, it flashes a battery icon on the screen and the blue light that usually turns on when its charging does not illuminate. It will not do anything unless its plugged in.

    2: Boot loops. When plugged in and powered on, it goes to the RCA logo, and keeps flashing that screen as it re-boots over and over. It does not reach the Android logo screen.

    3:Can't factory reset: Tried booting it up on the charger while holding the power and volume up buttons, but it does not enter the maintenance menu, just keeps perma-booting.

    Any help would be appreciated.

    JV
    02-12-2016 08:49 PM
  2. Rukbat's Avatar
    Leave it plugged in, turned off, for 24 hours. If that doesn't let it run without the charger, the battery has to be replaced.

    As far as the bootlooping, it could be due to a bad battery, or it could be due to a corrupt ROM or bad hardware. We can't diagnose things like that online.
    Laura Knotek and Claude Speed like this.
    02-13-2016 12:11 AM

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