1. AC Question's Avatar
    I have a Motorola G and I factory reset it last night. All night it won't let me do certain things. I go to use google, it says update Google Play Services. I go to update it but the olau store just shows a blank white screen,flashes black and closes.

    I go to gmail to sign in and click add email, it goes to a blank screen, goes black and goes back to gmail.

    Please help me!!
    02-13-2016 09:42 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Try going into settings>apps>menu>reset app preferences. This sometimes helps with Google Play issues.
    02-13-2016 09:43 AM
  3. motogplease's Avatar
    Welcome to the forums. Try going into settings>apps>menu>reset app preferences. This sometimes helps with Google Play issues.
    Sir, I just did this and nothing changed.

    It still shows a blank white screen then goes to black
    02-13-2016 09:50 AM
  4. Golfdriver97's Avatar
    Have you tried both on wifi and your cell network?
    02-13-2016 10:06 AM

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