1. AC Question's Avatar
    When I try and turn my phone on,it has to be plugged in. When I try and do the power + up + home, it gets stuck in recovery mode. Or when I power + down + home it gets stuck on downloading. I need help.

    I posted a video youtu.be/UO9vBt5Z9_0
    02-13-2016 01:33 PM
  2. sydneycooper1979's Avatar
    You should take your phone to a professional for repair or replacement.
    Laura Knotek likes this.
    02-13-2016 01:46 PM
  3. andyandrew2006's Avatar
    It has to be plugged into the wall and it doesnt turn on and if I hold the power and up keys down and it just gets stuck on "recovery booting". Then if I press and hold down the power and down key and select continue it gets stuck downloading. Or if i select cancel(restart) the phone will just white outs and has a line in the screen
    02-13-2016 01:56 PM
  4. andyandrew2006's Avatar
    You should take your phone to a professional for repair or replacement.
    so no advice?
    02-13-2016 01:57 PM
  5. sydneycooper1979's Avatar
    That is my advice.
    02-13-2016 06:37 PM
  6. Golfdriver97's Avatar
    It does sound like there is a hardware issue.
    02-13-2016 07:21 PM

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