1. AC Question's Avatar
    Hi, I am a Samsung consumer who is currently holding a Note 3. Recently I have faced random phone crashes even after a factory reset and going in in safe mode. I have also tried removing updates from android system webview (but it got updated again). Do you have any idea on what is happening to my phone and I should do? Any help is greatly appreciated. Thank you!
    Btw my S Pen is missing, is that causing the problem?
    02-18-2016 08:06 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What kinds of crashes? Do you get error messages? If you have an SD card inserted, Unmount it (in Settings>Storage​) and remove it, then see if the problem persists--a corrupt card can cause various issues.
    02-18-2016 12:37 PM

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