Why can't I download picture/video messages that have been sent to me even after I turn my data on?

[Shaggy15]

I realise your data needs to be turned on to receive video/picture messages but when people send those message to me when my data is turned off I turn my data on and attempt to download them and it makes no difference. The only time I can view those messages is if my data is turned on before people send picture/video messages? I have a samsung galaxy ace.

 

[dpham00]

Try to clear cache on the messaging app

 

[Shaggy15]

I figured it out, I just needed to turn "auto retrieve" off, thank you though