Problems with M8 smart box

[AC Question]

My smart tv box not run, only can see the screen black with the message about the quad core M8

 

[B. Diddy]

Welcome to Android Central! Troubleshooting these kinds of direct-from-China Android TV boxes can be very difficult. They're more likely to have hardware or firmware defects, due to subpar quality control. Try contacting the manufacturer, or see if you can talk to the seller and get an exchange or refund.