1. AC Question's Avatar
    I already done tring to reset factory setting because he process systme isn't responding.
    02-24-2016 06:53 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! So first you were getting a "Process system isn't responding" error, and then you did a factory reset, and now it's stuck on the bootscreen?

    Chances are that either the firmware has become corrupted, or there's a hardware failure (like on the motherboard). Either issue can be tough to solve. If the phone is still under warranty, contact Huawei.
    02-24-2016 12:54 PM

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