1. AC Question's Avatar
    Phone will not turn on. I heard if you remove battery it will reset and come on
    02-24-2016 09:15 PM
  2. onnad's Avatar
    Ensure the device is powered off. ...
    From the USB port (located on the bottom edge), gently lift then remove the battery cover.
    From the notch in lower edge of the battery compartment, lift then remove the battery. ...
    Align the battery cover then gently press to snap the cover into place.
    02-24-2016 09:19 PM

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