1. AC Question's Avatar
    I just received a new Zenpad 580 put in a sd card and charged. I started the setup process and got to e mail, and the screen went black. Now if I try the power button the only things I can do is turn off or restart. Any ideas how to get this thing going, it is my first true android device?
    02-26-2016 06:12 AM
  2. the tall guy's Avatar
    Hi, is the device fully charged? if it's brand new I would look at returning it for a new one as it sounds like a defected device.
    03-11-2016 03:00 AM

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