1. AC Question's Avatar
    I have a Moto E and I've been using IPhone earphones with it for quite a while and I haven't had a problem until now. I would plug them in but music just kept playing through the speaker. I checked them on my laptop and it turns out they still work on my laptop but not my phone. I got a different pair of earphones for my phone and they worked for two days and now when I plug them in, my app shows that music is playing but I can't hear anything. So is there something up with my phone? Where can I go for help? It's extremely frustrating. Help is appreciated.
    02-26-2016 09:44 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. It may be a fault in the headphone jack. Do you have a local repair shop that can possibly test it to see if that is the case?
    02-26-2016 09:45 AM

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