1. AC Question's Avatar
    It is moto e2.this happened when I connected it to my virus infected laptop
    03-02-2016 09:05 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. You should be able to reboot into recovery. Press and hold power to simulate a battery pull, then press volume down while still holding power. You should see a 'No command' screen come up. You can then release the buttons and then briefly hold power and quickly click volume up. That will bring you to recovery. There you can try a factory reset and see if that helps.
    03-02-2016 09:23 AM

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