1. AC Question's Avatar
    My Moto X Play shows e7 & OK on the display screen from yesterday & after i click ok, it goes away? What could be the problem? Is it a virus?
    03-04-2016 02:39 AM
  2. Devhux's Avatar
    It seems someone else has seen this, but we didn't find out what actually caused it.

    http://forums.androidcentral.com/mot...e7-ok-why.html

    Have you installed any new apps recently? If so, one of them may be the culprit.

    If not, you could try a malware-scanning app like MalwareBytes for Android or AVG (both of which are in the Play Store).

    The following article may offer some advice if it is malware (again, I can't say for sure as it's not something I'm funding a lot of info on).

    http://www.androidcentral.com/help-m...id-has-malware

    Hope this helps. Let us know for sure if one of these things helps - would be a great resource in the future if someone else runs into the same problem.
  3. AlphaTango414's Avatar
    Does it keep coming back?
    03-04-2016 04:08 AM
  4. Devhux's Avatar
    It seems someone else has seen this, but we didn't find out what actually caused it.

    Black popup displaying 'e7' and 'ok', Why?

    Have you installed any new apps recently? If so, one of them may be the culprit.

    If not, you could try a malware-scanning app like MalwareBytes for Android or AVG (both of which are in the Play Store).

    The following article may offer some advice if it is malware (again, I can't say for sure as it's not something I'm funding a lot of info on).

    http://www.androidcentral.com/help-m...id-has-malware

    Hope this helps. Let us know for sure if one of these things helps - would be a great resource in the future if someone else runs into the same problem.
    03-04-2016 04:18 AM

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