1. AC Question's Avatar
    My phone updated to marshmallow the other week and it was working fine until last night when my videos on Facebook weren't playing so I updated Facebook in the play store but after I did that my phone restarted 3 times and got really hot and then when it finally came back on after it had deleted most stuff off my phone ( luckily was backed up) my phone and contact icon was completely missing then it shut off again and reset itself again and went back to factory settings but now an error message pops up every few seconds saying com.htc.sense.socialplugins has stopped and I can't work out how to get rid of it or how to make my phone icons appear/work again.
    Anyone got any suggestions? It has been factory resetted as it decided to do that anyway so that hasn't helped.
    03-04-2016 06:32 AM

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