1. AC Question's Avatar
    I asked this an hour ago, but the only answer I received was to take the battery out. I had already tried that, and it didn't work. So I'm posting the question again: Chrome was open. Screen timed out. After unlock screen, phone was slow, so I tried to close the Chrome app. It won't let me. And when I try to open up any program, or do anything at all, my phone is unresponsive & the screen goes black or just freezes. And when the phone is on, the battery is draining at a very fast rate. What can I do to unfreeze the phone and make it workable again?
    03-06-2016 12:30 AM
  2. Tech-Newb's Avatar
    Use other light browser besides chrome ex: opera mini. Chrome uses a lot battery and needs a lot processing and might crash your phone if you load heavy pages and open lots of tabs. (happens quite often in my samsung S3)

    But first, try to clear chrome's cache. Chrome builds lots of cache time to time. Go to settings>Application manager>all apps>chrome>clear cache.

    Posted with ❤Love❤
    03-06-2016 12:58 AM

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