1. AC Question's Avatar
    Media Sever is pulling 74% and Media is pulling 51%...and I feel like I have tried everything. Unmounting Sd card and reboot phone
    Moved 100 plus pictures and music to laptop
    cleaning out dead files
    I try force stopping certain apps and restarting them or just disabling them.....and nothing different..
    what else can I do??...I want my phone back!
    03-12-2016 04:35 AM
  2. STARGATE's Avatar
    It could be the battery.
    Have you replaced it?
    If you already saved all your data from the phone to an external source, do a factory reset.
    Let us know if that helps.
    03-12-2016 04:45 AM
  3. Travis Kleppel's Avatar
    It could be the battery.
    Have you replaced it?
    If you already saved all your data from the phone to an external source, do a factory reset.
    Let us know if that helps.
    I factory reset..It has to be the battery...still dropping while in charge...and you can not replace battery for this phone..built in....I looked it up and theres a warranty for the battery...6 months...and I just got the phone 3 months. So can I go to the carrier and get a new and they send this one in?
    03-12-2016 12:33 PM

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