1. AC Question's Avatar
    it is froze on an app and want do anything. I can hear it ringing but cant answer it or check messages or nothing been froze for an hr. now
    03-12-2016 07:19 AM
  2. Javier P's Avatar
    To force restart your device, press and hold the Volume down key and Power/Lock key on the device for 10–20 seconds. This performs a simulated battery disconnect.
    03-12-2016 07:28 AM

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