1. AC Question's Avatar
    Last night I went to look at my cell phone and the popup boxes for google.com and others were showing up in rapid succession. As fast as I would click OK another would popup. Then I decided to shut down the phone. Upon reboot, I got the screen, Encryption Unsuccessful.

    Since then I performed the following;

    Wiped out data and cache;
    Wiped cache partition;
    Removed SIM card.

    Upon reboot is still says, Encryption Unsuccessful.

    I tried the POWER PLUS DOWN VOLUME and get a FTM screen.

    I have heard that 99% of the time it is not internal but the SIM CARD is the problem.

    Well this is an OLD PHONE anyway had it since October 2014.

    Could it have been a virus?

    Thanks for the help!
    03-13-2016 10:24 AM

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