1. AC Question's Avatar
    Hello, I am trying to reset my phone as it has developed the android process.media has stopped fault and continuously pops up. I have unlocked the bootloader using the official HTC instructions, however, when I go to perform the factory reset, after the phone stating it is deleting everything, it reboots and I end up with the encryption unlock screen. If I then put in the password to unlock the encryption, everything is still there and nothing has been deleted.

    Is there another way to delete everything? I could just put in the password wrong 30 times which says it will delete everything, but will it reset it or will it brick the phone?

    Thanks
    03-13-2016 05:11 PM

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