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    Hi

    I have a huawei phone which runs on android. Unfortunately since a couple of weeks now I started getting error messages like 'contacts stopped working' 'google play stopped working' messages stopped working etc. On a constant basis which makes it impossible for me to use my phone since there is only two seconds between two errors.

    I deleted all apps and updates and then it was ok, however once my phone restarts all apps are back again. I tried factory reset in settings as well as in boot mode. But even though I get the message saying factory reset complete. Once the phone starts again all apps, messages, pictures are still there..

    Is there someone has any advice? I only have this phone a couple of months and I would love to be able to use it again properly.

    Thank you!

    Yasmina
    03-15-2016 05:12 PM

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