1. AC Question's Avatar
    Okay so my phone has no issues unlocking when I use my fingerprint. However, if the phone gets turned off or if it update it requires that I put in the password and my fingerprint will not. I used the samsung find my phone website, locked my phone and was able to unlock it but that does not change my back up password. So if my phone gets turned off again or updated I will have to use the samsung site again and that is just too much. So I want to know if there is anyway to change the back up password
    03-19-2016 03:04 AM
  2. belodion's Avatar
    Try here:
    [GUIDE] Forgot Password? Read Here!

    Posted via the Android Central App
    03-19-2016 07:11 AM

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