1. AC Question's Avatar
    SETTINGs stopped working whenever i want to uninstall a malicious app. Even laucher stopped working when i want to remove it. WHAT should i do? any help would be much appreciated. I already tried to reset it but the same thing happen. ACTUAlly apps like camera gallery music were gone sinced the virus attacked my android.
    03-20-2016 01:00 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Do you know which malware it is? Were you able to successfully do a factory reset? After doing the reset, make sure you go directly to the Play Store and prevent any app from installing automatically. If the same thing happens, then the malware probably installed itself to the system root, which can be difficult to get rid of. Reinstalling the firmware might help, but the ease of doing that depends on the device.
    03-20-2016 01:09 AM

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