1. AC Question's Avatar
    I've had the phone for like 6 months and the problem only started a few days ago. i went into my gallery to show a friend a pic i took earlier and the gallery was blank. At the same time my music folder was empty.

    Now when I connect my phone to my PC and browse to DCIM or Music all are there, but it's just when accessing thru the phone they seem to have disappeared !! ...

    last night I factory reset and after all was good, but today I took a pic, went to the gallery and once again all is gone! ... same with the music.

    Any idea's anyone?
    03-21-2016 02:05 AM
  2. Jeremyjoker's Avatar
    I'm having the same issues on my note5! I've tried everything including stopping and resetting the media storage. Anyone have any thoughts?
    03-21-2016 07:21 PM
  3. Trevbot's Avatar
    Same issue here, started about a week ago. I have been successful in temporary restoring the gallery by clearing the cash and data of the media storage app and restarting the phone. Unfortunately it is not a permanent fix. Sometimes it works for a couple days sometimes only for a few hours.
    03-27-2016 04:05 PM

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