1. AC Question's Avatar
    if I press the button on the side to unlock screen this will bring up the screen but the unlock on the bottom of the screen when I try and slide it up it is unresponsive, I have done multiple soft resets but can't do a hard reset as I can't access any part of my phone? please advise
    03-21-2016 05:47 AM
  2. Soumya247's Avatar
    Try to switch off the phone, take out the battery and then insert it after 2 minutes. Try to switch on the phone and then try. Hope this helps
    03-21-2016 05:57 AM

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