HTC Desire 816: My Voicemail reset? Hearing alerts but no calls or texts?

A

AC Question

I've had my phone for well over a year now without much customization or any problems. Recently though, I'll hear my notification sounds go off like I have a message or voicemail, but when I check my phone nothing is there. What going on? Am I not receiving my messages?

Also just last night I got a phone call and a voicemail from a random number. When I got up in the morning to listen to the voicemail my voicemail acted like it had never been opened before and the message disappeared. I was then prompted to setup my voicemail account all over again and still no message!!

What the heck is going on!?!
 

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