1. AC Question's Avatar
    My new samsung s7 does not show files or anything in the gallery. It then freezes and restarts after I enter one of these applications......

    64gb samsung s7 bought through samsung.
    Have had it for about 3 weeks.

    closed all apps after it restarts and cleaned the ram but still the same result.
    03-24-2016 10:45 PM
  2. itguyjax8430's Avatar
    My new samsung s7 does not show files or anything in the gallery. It then freezes and restarts after I enter one of these applications......

    64gb samsung s7 bought through samsung.
    Have had it for about 3 weeks.

    closed all apps after it restarts and cleaned the ram but still the same result.
    Welcome to Android Central!

    Try going to settings, applications, application manager, find the Gallery app, tap storage, tap clear data. That should reset the app to factory and may fix the issue.
    03-28-2016 07:29 AM

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