1. AC Question's Avatar
    I bought the phone yesterday and re-downloaded all of my apps.
    Overnight I charged the phone to 100%, made sure nothing was running in the background. Listened to music on the way to work (approx. 50 minutes) and the battery was at 50%. The music was stored on the phone, so no streaming. I am guessing that the battery is defective, but how can I tell for sure?

    I contacted T-Mobile, they said the bring it to the store. the store said they don't have the diagnostic tools and to wait a few days.
    03-25-2016 09:38 AM
  2. VW Maverick's Avatar
    Welcome.
    It can take several days of use for a brand new device's battery to settle down.
    Keep it charged and monitor it for a bit and it should level out.
    Also, this is great info to have: http://forums.androidcentral.com/amb...batteries.html

    Mav.
  3. VW Maverick's Avatar
    Welcome.
    It can take several days of use for a brand new device's battery to settle down.
    Keep it charged and monitor it for a bit and it should level out.
    Also, this is great info to have: http://forums.androidcentral.com/amb...batteries.html

    Mav.
    03-25-2016 09:41 AM
  4. Golfdriver97's Avatar
    Welcome to the forums. I agree on waiting a few days. Between the new toy syndrome (playing with it a lot), the kernel needs some time to settle down, and the battery needs a few days to break in.
    03-25-2016 09:41 AM
  5. Sim Sim Salabim's Avatar
    thanks for the responses.
    couple of points just to clarify:
    after removing it from the charger this morning I lost about 10% battery in 30 minutes on standby
    beyond playing the music, I was not using the phone (no fb, instagram etc.)

    what annoyed me even more was that I brought it to the store and they said they didn't have mechanism to do a diagnostic on the battery. but even worse when I had the audacity to request a new phone they said they didn't want to lose money for the company.
    03-25-2016 11:48 AM
  6. Sim Sim Salabim's Avatar
    thanks for the responses.
    couple of points just to clarify:
    after removing it from the charger this morning I lost about 10% battery in 30 minutes on standby
    beyond playing the music, I was not using the phone (no fb, instagram etc.)

    what annoyed me even more was that I brought it to the store and they said they didn't have mechanism to do a diagnostic on the battery. but even worse when I had the audacity to request a new phone they said they didn't want to lose money for the company.
    03-25-2016 11:48 AM
  7. Sim Sim Salabim's Avatar
    Just in case anyone else was having the same issue, here's my update:
    I returned the phone on Saturday and got a replacement phone.
    The difference was noticeable.
    I was able to make it through yesterday with decent/high usage of the phone and only lost about 35% battery from 8AM to 11PM.
    03-28-2016 12:11 PM
  8. H3aTeRzz's Avatar
    Thanks for updating us! Please let us know if there are any further issues with the new one!
    03-28-2016 12:15 PM

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