1. AC Question's Avatar
    I was concern why my 4g or data dont pop up on the top . but when i turn wifi on my phone works. I also cant call or send mgs . its weird . please kindly help me. Thank you !
    03-25-2016 09:58 PM
  2. sfoLAX's Avatar
    If it's a new device, it sounds like it's not connected to your network / carrier and the apn settings are not installed.
    If you go to Settings - Wireless and Networks - More - Mobile Networks - Access Point Names see if your carrier settings are there.
    If not try turning off and removing the sim. Reinsert the sim and turn on and wait 20 - 30 minutes.
    The apn settings are available from your network to install yourself.
    03-26-2016 09:10 AM

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