1. AC Question's Avatar
    I set my phone up using my yahoo address. When I try to add my gmail to my phone, it asks for a password. I do know what the phone password is, I just got it. Any type of account activity I want to do regarding email prompts the password request. This is VERY frustrating, PLEASE help!
    03-26-2016 07:52 PM
  2. sfoLAX's Avatar
    Hello. If you have a Gmail address, you would have a password for that account. This is usually the same as your Google account.
    Did the device not come with any Google apps, some don't.
    If you use the Play Store for apps then you would need your Google / Gmail account on the device.
    If it was purchased used, then it would need to be factory reset and the previous Google account released by it's owner.
    03-26-2016 07:59 PM

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